RETURNS & REFUND POLICY

Eligibility for Refunds and Exchanges

We accept returns for eligible items within 30 days of delivery if the item is:

• Unused, unwashed, and in original condition

• In its original packaging with tags attached

• Accompanied by proof of purchase (receipt or order confirmation)

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Returns are not accepted for the following:

• Custom-made or made-to-order items

• Sale or discounted items

• Items returned due to wrong size, color, or change of mind (especially for Print-On-Demand orders)

If your item is defective or damaged upon arrival, please contact us within 14 days of delivery with a clear photo so we can process a replacement or refund.

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Note:

For DTG (Direct-to-Garment) products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

Return Shipping

Please do not send the product back to the manufacturer. It must be sent to the following address:

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SIIM RETURNS

9576 BROOK ISLES AVE
DELRAY BEACH, FLORIDA
33446 USA

You will be responsible for paying for your own shipping costs for returning your item. Please use a trackable shipping service and keep your receipt. We cannot guarantee receipt of returned packages unless signed-for delivery is confirmed.

If you return an item and are approved for a refund, we will deduct the cost of outbound shipping (even if it was included in the purchase price) from your refund amount.

Refund Timeline & Processing

Once your return is received and inspected, we’ll send you a confirmation email letting you know whether your refund has been approved.

If approved:

• A refund will be issued to your original payment method

• Processing times may vary depending on your bank or credit card provider

• You will receive an email with your refund timeline estimate

If your return is denied, you’ll be contacted with further instructions.

Late or missing refunds

If you have not received your refund within the specified timeframe, please double check your bank or payment account. Then contact your credit card company - it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at info@siim.world

Changes to this Policy

We may update this Refund Policy from time to time, posting the revised version on the Site. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

More Info

For more details about refunds, shipping timelines, or what items are eligible for return, please review our full:

• Refund Policy

• Shipping Policy

• Store Policy

• FAQ

Contact us

If you have any questions or concerns about this Returns & Refunds Policy, please contact us at info@siim.world