STORE POLICY
Effective date: May 1, 2024 | Last Updated: August 6, 2025
Welcome to SIIM.WORLD!
Before going crazy in the store, please review our Terms of Service. When you shop or browse our site, you're agreeing to play by the rules below — here's a quick rundown:
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You must be 18 or older to shop or create an account
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Orders are subject to availability, and we may cancel if something looks off (like fraud or pricing errors)
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Prices and payment are in USD and don’t include taxes or shipping until checkout
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We ship promptly, but delays outside our control may happen
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Returns are accepted within 30 days (see our Returns & Refunds policy for details)
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Custom pieces, sale items, or used items may not be eligible for return
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Our content is protected—please don’t copy, reproduce, or reuse it without asking
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We’re not liable for losses due to how you use the site
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Florida law applies, and disputes will be handled through arbitration
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We may update these terms, so check back if you're curious
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Need help? Email us at info@siim.world
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Interested in Wholesale? Click here to connect.
TERMS OF SERVICE
Use of the Site and Store
You must be at least 18 years old to use the Site or Store. By using the Site or Store, you represent and warrant that you are of legal age to form a binding contract with us.
You agree to use the Site and Store for lawful purposes only and in accordance with these Terms, any applicable laws, and our policies. You may not use the Site or Store in any manner that could disable, overburden, damage, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Site or Store.
Account Registration
To access certain features of the Site or make purchases from the Store, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Products and Orders
All products displayed on the Store are subject to availability and may be discontinued at any time without notice. We reserve the right to limit the quantities of any products or services that we offer.
By placing an order through the Store, you represent and warrant that you have the legal right to purchase the products ordered and that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
Pricing and Payment
Prices for products on the Store are subject to change without notice. All prices are in [insert currency] and do not include applicable taxes or shipping fees, which will be added to your order total at checkout.
Payment for orders placed through the Store must be made by credit card, debit card, or other payment method accepted by us. By providing payment information, you authorize us to charge the applicable amount to your chosen payment method.
Shipping and Delivery
We will make reasonable efforts to ship orders promptly and to deliver products within the estimated timeframe provided at checkout. However, we are not responsible for delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, strikes, or customs delays.
Free shipping applies only to Print-On-Demand products shipped within the continental United States. Custom-made items are excluded.
Title and risk of loss for products purchased from the Store pass to you upon our delivery to the carrier. You are responsible for providing accurate shipping information and for any customs duties, taxes, or other fees associated with the importation of products into your country.
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For detailed shipping timelines, methods, full shipping address guidelines (including PO Box restrictions and formatting), and courier options for Jamaican customers, please visit our Shipping Policy.
Returns and Refunds
We want you to be satisfied with your purchase from our Store. If you are not completely satisfied, you may return eligible products for a refund or exchange within 30 days of receipt, subject to our Returns & Refunds Policy.
Returns and exchanges are not available for Print-On-Demand items due to incorrect size, color, or change of mind.
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Custom-made SIIM pieces are final sale and not eligible for return or exchange, unless defective or damaged.
To initiate a return or exchange, please contact our customer service team at info@siim.world for instructions. Returned products must be in their original condition, unworn, unwashed, and with all tags attached.
Intellectual Property
The Site and Store, including all content, design, text, graphics, and images, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any portion of the Site or Store without our prior written consent.
Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site or Store, including but not limited to damages for lost profits, loss of data, or loss of goodwill, whether based on warranty, contract, tort, or any other legal theory.
Indemnification
You agree to indemnify, defend, and hold harmless SIIM.WORLD and The Higher Intelligence Agency LLC and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or Store, your violation of these Terms, or your violation of any rights of any third party.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Florida in the United States of America, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or your use of the Site or Store shall be exclusively resolved by binding arbitration in accordance with the rules of [insert arbitration institution], and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
Changes to these Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Site. Your continued use of the Site or Store after any such changes constitutes your acceptance of the revised Terms.
Questions?
If you have any questions or concerns about these Terms, please contact us at info@siim.world
By using the Site or Store, you agree to be bound by these Terms of Service.
PHONE
+1 305-788-5357
OFFICE HOURS: MONDAY TO FRIDAY
GMT -05:00 Eastern Standard Time
9:00AM - 4:00PM
9576 BROOK ISLES AVE
DELRAY BEACH | FLORIDA
33446| USA